Privacy Policy

Through our online store, we process privacy-sensitive data, also known as personal data. Loyal Chains considers the careful handling of personal data to be of great importance. We process and secure personal data with the utmost care. In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this through this privacy statement.
  • We limit our collection of personal data to only the personal data necessary for legitimate purposes.
  • We first ask for your explicit consent to process your personal data in cases where your consent is required.
  • We take appropriate security measures to protect your personal data and also require parties that process personal data on our behalf to do the same.
  • We respect your right to access, correct, or delete your personal data upon your request.

Loyal Chains is responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read this carefully.


This privacy statement was last updated on August 10, 2024.


Use of Personal Data

When you use our online store, we obtain certain data from you, which may include personal data. We store and use only the personal data that you provide directly as part of your order, or data that is clearly provided to us for processing purposes. We use the following data for the purposes mentioned in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • Email address
  • Payment information
  • IP address
  • Registration

You can register as a customer on our website through a customer account. After registration, we store the personal data you provide via the email address you provided. We store this data so that you do not have to enter it repeatedly and so that we can contact you in connection with the execution of the agreement.

We will not share the data linked to your email address with third parties unless necessary for the execution of the agreement you enter into with us or if required by law. In the event of suspected fraud or abuse of our online store, we may hand over personal data to the competent authorities.


Access to Customer Account

Through your customer account, you can access an environment where you can set, provide, and modify your information.


Order Processing

When you place an order with us, we use your personal data to process it. If necessary for proper processing, we may also share your personal data with third parties. You can read more about this later in this privacy statement.


Advertising

We may inform you via email about commercial information (including advertising) regarding our products and services. We may combine information about your purchases, online searches, settings on our website, items in your shopping cart, or contact history for this purpose. By combining this information, we can personalize and tailor our email messages to your preferences. We will generally only send you commercial emails if you are a customer. The legal basis for this is our legitimate interest. In all other cases—if you are not a customer—we will only do this if you have given us your consent.


Opting Out

If you do not wish to receive information about our products and services via email, click here to opt out. Each email message also contains a link and/or contact information you can use to unsubscribe.


Contact Form and Newsletter

We offer the opportunity to ask questions via a contact form on our online store, where you are asked to provide various details to process your question. You choose which information you provide. The data you send us will be stored for as long as necessary, depending on the nature of the form or the content of your email, to fully answer and handle your question. We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe. Your email address will only be added to the subscriber list with your explicit consent.


Publication

We do not publish your customer data.


Links to External Websites

Our online store may contain links (external links) to other sites that are not managed by Loyal Chains. Loyal Chains is in no way responsible for the content or compliance with privacy regulations by the managers of those websites. The inclusion of links to other sites does not imply that Loyal Chains approves the content of those websites.


Disclosure to Third Parties

We may share your data with our partners. These partners are involved in the execution of the agreement. Our online store includes social media buttons. The administrators of these services collect your personal data through these buttons.


Contacting Us

If you have any questions about Loyal Chains' privacy policy, the data we store about you, or if you want to exercise any of your rights regarding the protection of your data, please feel free to contact us.


Email us: info@loyal-chains.nl

Call us: +31 (0) 6 23182106

Or write to us: Loyal Chains, Debussystraat 19, 5144 WH Waalwijk, The Netherlands